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Director of Casino Marketing

bobby cusato

Hello, My name is Bobby Cusato and I am the Director of Casino Marketing here at Hollywood Lawrenceburg. I have been a Casino Marketing leader with Penn National gaming the last four years at various locations such as Hollywood Toledo, Hollywood Charles Town and now in Lawrenceburg. My roots are from the Philadelphia and Atlantic City area where I held various management positions in Table Games, Slots and also as a Player Development Executive. I enjoy spending time with my family and attempting a golf career that has never broken a 100! My goal is always to make your experience at Hollywood a memorable one. Please feel free to reach out to me at Bobby.Cusato@pngaming.com.

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Executive Casino Host

Lauren Beshears

Hello, my name is Lauren Beshears and I have over 15 years of casino and customer service experience. I really enjoy my work as a Executive Casino Host here at Hollywood because no day is ever the same and I enjoy the many opportunities to meet new and interesting people. In my free time, I enjoy listening to different genres of music and also watching the Cincinnati Reds. If you have any questions or would like help in planning a trip to our property, please don’t hesitate to contact me at Lauren.Beshears@pngaming.com.  

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Executive Casino Host

Missi Richards

Hello, my name is Missi Richards and I am an Executive Casino Host here at Hollywood Casino Lawrenceburg. I have 20-plus years of experience in customer service with twelve in the Southeastern Indiana gaming industry. In my free time, I like spending time outdoors, and with my family. I’m an avid gym goer, and compete in at least one mud run every year. I love what I do and look forward to helping you make your next trip to Hollywood unforgettable. Email me at Missi.Richards@pngaming.com.

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Executive Casino Host

Barbara De Larm

Hi, my name is Barbara De Larm, and I’m an Executive Casino Host here at Hollywood Casino. I'm just starting my career in the gaming industry, and love all of the opportunities it provides to interact with new people. In my free time, I like to read, hike, and spend time outdoors. I love listening to live music and going to sporting events.  Please feel free to contact me to help make your next visit to Hollywood a success. Email me at Barbara.Delarm@pngaming.com.

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Douglas Bailey

Douglas Bailey

Hello, my name is Doug Bailey and I am an Executive Casino Host at Hollywood Casino Lawrenceburg. I’m just starting my career in the gaming industry. I come from a retail background, with 20 years of customer service experience including 16 years of management experience. In my free time, I enjoy playing golf and traveling. I am excited to begin this new career and looking forward to personally meeting you. So, if you happen to see me walk by, stop and say hello. Please feel free to reach out to me at Douglas.Bailey@pngaming.com.  

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Crystal Jackson

Crystal Jackson

Hello, my name is Crystal Jackson. I have been in the gaming industry for over 11 years. I love the energy that Hollywood Casino has to offer. Being a part of such a welcoming and fun team makes coming to work a pleasure. Fortunately for me, I have developed so many amazing friendships with guests over the years and am looking forward to making more long-lasting friendships here! Outside of work I enjoy time with family, cheering on my Bengals and Reds, Golfing, and catching up on my DVR shows. Please feel free to reach out to me at Crystal.Jackson@pngaming.com. 
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Lily huynh

Lily Huynh

Hello, my name is Lily Huynh and I am an Executive Casino Host here at Hollywood Casino Lawrenceburg. I have 10+ years of experience in customer service. I like to travel, explore the different cultures and the unique things that each place has to offer. I love what I do and look forward to helping you make your next trip to Hollywood unforgettable. Email me at Lily.Huynh@pngaming.com
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todd grimm

Todd Grimm

Hello, my name is Todd Grimm and I have been in the gaming industry off and on for over 11 years. I’m excited to be back at Hollywood Casino Lawrenceburg as an Executive Casino Host. I have been fortunate to have developed so many wonderful relationships with my guest in the past and I look forward to re-kindling them and making new ones.

In my free time, I love spending time with family and friends.  I enjoy playing sports with my 2 boys, watching their sporting events, date nights with my wife, UK basketball, Reds, Bengals and FCC. I’m also an avid movie goer.  Please feel free to say hi to me on the Casino floor or contact me prior to your next trip in!  Email me at Todd.Grimm@pngaming.com